Privacy Policy:

Last Updated: 1 June 2026

INTRODUCTION: 
DietitianRose is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how DietitianRose collects, uses, stores and protects your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@dietitianrose.com.

COLLECTION OF PERSONAL INFORMATION
DietitianRose collects personal information to provide services, improve user experience and communicate with clients and subscribers.
The types of information we may collect include:

Personal Information
When you visit our website, engage with our services, purchase digital products, download resources, subscribe to our newsletter or contact us, we may collect personal information such as:
• Name
• Email address
• Phone number (optional) 
• Billing and payment information
• Any other information you voluntarily provide

Health Information
If you engage DietitianRose for nutrition consultations or other health services, we may collect health information including:
• Medical history
• Dietary information
• Medications and supplements
• Pathology results
• Health goals
• Consultation notes
• Referral letters and healthcare correspondence
• Other information relevant to your care

Health information is considered sensitive information under Australian privacy law and is handled with additional care and confidentiality.

Website and Usage Information
We may automatically collect information about your interaction with our website, including:
• IP address
• Browser type
• Device information
• Operating system
• Referral URLs
• Pages viewed
• Access times and dates

By providing your personal information to us, you consent to its collection, use and disclosure as described in this Privacy Policy.

USE OF YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
To Provide Services
• Scheduling and managing appointments
• Delivering nutrition consultations and related services
• Processing payments
• Delivering digital products, ebooks, guides and other resources

To Communicate
• Responding to enquiries
• Sending appointment confirmations and reminders
• Providing updates regarding our services
• Sending newsletters, educational content, promotions and marketing communications where you have opted in to receive them

If you download a free resource, subscribe to our newsletter or otherwise provide consent to receive communications, we may send you relevant updates and marketing materials. You may unsubscribe at any time using the unsubscribe link included in our emails.

To Improve Our Services
• Analysing website usage and trends
• Improving our products, services and content
• Personalising user experiences

Where appropriate and with your consent (unless otherwise required by law), we may share relevant information with other healthcare professionals involved in your care to support continuity of care and achieve the best possible health outcomes.

HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share your information in the following circumstances:

Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
• Practice management software providers
• Payment processors
• Email and marketing service providers
• Website hosting providers
• IT support providers

These providers are only given access to information necessary to perform their services and are required to handle information appropriately.

Legal Compliance
We may disclose personal information where required or authorised by law, including to comply with legal obligations, court orders or regulatory requirements.

Business Transfers
If DietitianRose undergoes a merger, acquisition, restructuring or sale of assets, personal information may be transferred as part of that transaction.

Overseas Disclosure
Some third-party service providers used by DietitianRose may store or process information outside Australia. While we take reasonable steps to work with reputable providers, overseas data handling may be subject to the laws of those jurisdictions.

YOUR RIGHTS AND CHOICES
Marketing Communications
You may opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.

Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details provided below.

Record Retention
In some circumstances, we may be required to retain certain information to comply with legal, professional or regulatory obligations, including healthcare record-keeping requirements.

DATA SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Personal information may be stored electronically using secure cloud-based systems and service providers used to operate our business. We employ physical, electronic and administrative safeguards to protect personal information. Information that is no longer required is securely destroyed or de-identified where appropriate. While we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

COOKIES AND ONLINE ACTIVITIES
DietitianRose uses cookies and similar technologies to improve website functionality, enhance user experience and gather website analytics. These technologies may collect information about website usage, performance and visitor behaviour. You may adjust your browser settings to disable cookies; however, doing so may affect website functionality.

Embedded Content and Third-Party Services
Our website may contain links to external websites, embedded content or social media features. Interactions with these services are governed by the privacy policies of those third parties, and DietitianRose is not responsible for their privacy practices.

CHANGES TO THIS PRIVACY POLICY
DietitianRose reserves the right to update this Privacy Policy from time to time in response to legal, technical or business developments.
Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.

PRIVACY COMPLAINTS
If you believe your privacy has been breached or have concerns about how your personal information has been handled, please contact us at hello@dietitianrose.com. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, please contact:

DietitianRose
Email: hello@dietitianrose.com